Shipping policy

Shipping Policy

At Candle Craft Creations, we’re committed to getting your orders to you as quickly and efficiently as possible. We currently offer shipping within the United States.

Processing Time

• All orders are hand-packed and processed within 2 business days after your order is placed. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Times

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• Standard shipping typically takes 3–7 business days, depending on your location.
• Please allow additional time for delivery during peak seasons or if there are any carrier delays.

Shipping Rates

• Shipping rates are calculated at checkout and will vary based on the size and weight of your order, as well as the shipping destination.

Lost or Damaged Packages

• We do our best to ensure safe delivery, but if your order arrives damaged or is lost in transit, please contact us immediately at hello@candlecraftcreations.com so we can assist you.