Refund policy

Refunds & Exchanges 

At this time, we cannot accept returns, but we are committed to ensuring the satisfaction of our customers. If you receive a damaged or incorrect item, we will gladly refund or replace it as quickly as possible. Please contact us within 7 days of receiving your order, including your order number and a photo of the damaged item. Unfortunately, we cannot accommodate requests made after 7 days. Contact us at hello@candlecraftcreations.com.